- Strong slots library and live casino offering
- High focus on user experience
- Regular and lucrative bonuses
- Sportsbook is a little basic
- Not the largest withdrawal selection we’ve seen
What is black, white and royal all over? Royal Panda, of course!
You guessed it – today we’ll be taking a look at the most regal of the bears, and breaking down what the online casino and sportsbook offering at Royal Panda has to offer.
ROYAL PANDA DEPOSITS AND WITHDRAWALS
While it may seem like a small part of the players’ experience, payment methods and set-up can be one of the most crucial parts of a user’s journey through a site, which is why it’s so important to deliver a smooth and efficient experience.
Thankfully, we’re pleased to find that Royal Panda gets this right, by and large, although there are a few small challenges we’ll confront as we go along. However, they have a big win under their belt to begin with – they accept INR, meaning no costly conversion fees for you, our readers!
Now, we’ll cut to the chase here – you’re not going to be seeing some of the more popular and localised solutions. On the one hand, we can’t really blame Royal Panda for this – they serve international audiences from almost every market, so providing localised methods can be tough, but of course this does mean more localised brands such as 10Cric or Purecasino can one-up them.
However, as a more established brand with access to wider audiences, greater opportunity and therefore the best of the best technology, Royal Panda still has plenty to offer. For one thing, all deposits and withdrawals at Royal Panda are free of fees – but you should, of course, check in with your service providers to make sure you’re not caught by surprise!
So, let’s take a look at deposits, first and foremost.
The minimum deposit across all withdrawal methods available to Indian players is $10 (₹1,000).
Mostly, the maximum deposit is $15,000 (₹15,00,000), however, there are a few exceptions to this rule that you can check out on Royal Panda’s deposits and withdrawals page.
Included in the payment options are VISA, Maestro or Mastercard, MuchBetter, Neteller, Skrill, Paysafecard, AstroPay and ecoPayz, and all deposits are instant.
Next, withdrawals. These are notably more limited than deposits, which is a shame, but the options there are some of the more popular ones, anyway – VISA, Maestro or Mastercard, Fast Bank Transfer, Skrill and Neteller. The e-wallets are instant transactions, while VISA, Maestro, Mastercard and Fast Bank Transfer can take 1-5 business days.
The minimum withdrawal is $10 (₹1,000), and the maximum is $100,000 (₹1,00,00,000) for every method excluding VISA, Maestro or Mastercard, where it is $50,000 (₹50,00,000).
Please note that all accounts may be subject to know your customer (KYC) and anti-money laundering (AML) checks, requiring players to submit identification documents before depositing. Don’t worry – these are kept safe, and ensure that Royal Panda can continue running a secure and responsible business.
Since launching in 2014, the brand has gone from strength to strength, and now Royal Panda is clearly a brand worth looking into – not in the least because it is supported by some of the industry’s finest. Back in 2017, it was acquired by the one and only LeoVegas in the operator’s largest-ever payout – and if that’s not a reason to see huge potential in Royal Panda, we don’t know what is.
Royal Panda prides itself on delivering on a few key principals – top-quality customer service, intelligent and valuable promotions, clear and transparent terms and conditions and high-quality user experience. They claim that this is because online casino is the true passion of the team behind the brand, and from what we’ve seen in our research, this certainly pays off.
Opening up the site, players be greeted by bright colours and exciting displays, including a carousel featuring the Royal Panda mascot, where users can also find a variety of promotions and site updates. The site might not be the most modern aesthetically, but it gives a real classic online casino feel that will make long-time players feel right at home.
Of course, the brand welcomes Indian players, but they don’t yet have localised language offerings – however, they do offer English, as well as German, Spanish, Portuguese, Chinese, Finnish, Norwegian and Japanese.
So, with Royal Panda boasting “the best games, exclusive promotions, the biggest jackpots, first-rate customer service and a refreshing, open approach to online casino,” we’re confident our Indian players will have plenty to enjoy on the site – but we’re getting ahead of ourselves.
Before we get into all that, let’s take a look at the set-up behind Royal Panda. The brand is owned and operated by Royal Panda Limited, which is registered at address Level 7, The Plaza Business Centre, Bisazza Street, Sliema SLM 1640, Malta. It is licensed and regulated by the Malta Gaming Authority (MGA) and incorporated under the corporate license of LeoVegas Gaming p.l.c. MGA/CRP/237/2013 issued on 1 August 2018.
IS ROYAL PANDA SAFE?
With such a high focus on customer experience and service, it should be no surprise that Royal Panda maintains many of the industry standards for providing a safe and secure online gambling experience to customers.
As those who have read a few of our reviews would come to expect, this means that Royal Panda uses two key pieces of technology – SSL (secure software layer) encryption for personal and financial data and RNG (random number generator) software to ensure the continued transparency and legitimacy of slot results.
Plus, as noted in the introduction, Royal Panda is licensed and regulated under the MGA, so must uphold high standards of service for its customers.
Especially considering that honesty and clarity are key pillars for Royal Panda and that the brand has several years of experience in the market and large-scale backers, we believe that the site is safe and secure to bet on.
GAMES AT ROYAL PANDA
One of Royal Panda’s points of pride is its selection of games, which it boasts are hand-picked, innovative and top-tier.
Partnering with some of the best of the best in game development is a core focus for Royal Panda, resulting in collaborations with well-respected studios such as Evolution Gaming, Big Time Gaming, Genesis, Relax gaming, SG Digital and Pragmatic Play. The list truly does go on and on, and you can find the full selection under the ‘studio’ filter on the lobby – but we’ll touch on this function shortly.
Navigating between the sections on the site is easy as can be – simply use the top navigation bar and hop between casino, live casino and sports. We’ll look at the navigation within these separate sections in more detail below!
When it comes to mobile user experience, while Royal Panda may not have an app available, they do have a fully functional website that can adapt to mobiles and tablets. The mobile selection of games is a little limited, however, tablet users have more to choose from.
Not only will you find all of these in our main casino, but you’ll also find most of your favourite games in our mobile casino, enabling you to enjoy Royal Panda on your tablet or smartphone.
The casino offering at Royal Panda is so expansive, we’ve had to break it down into subsections – slots & jackpots, table games, live casino and scratchcards.
Looking at the navigation for the casino, it’s easy to see where Royal Panda has followed through with their commitment to delivering a strong and easy user experience.
At the top of the lobby, there are a variety of filters that users can apply to more easily find what they are looking for. These are most popular, new games, video slots, live casino, daily jackpots, jackpots, classic slots, roulette, blackjack, table games, hot and cold slots, scratchcards, softgames, video poker and a drop-down menu for studio segmentation. Players can also sort the results either by popularity or alphabetically, and use the search tool to find their favourite games.
At the end of each section’s page, players will also find helpful short summaries of Royal Panda’s offering and the history of the vertical, which is a nice touch to give new players some tips, or experienced users a refresher!
Slots and jackpots
If there’s one thing that will make you feel like royalty, it will be the slots selection at Royal Panda. Like we mentioned before, they are partnered with a LONG list of suppliers, granting them access to over 1200 slots and jackpots. While this might not be the biggest selection we’ve reviewed, Royal Panda has invested heavily in ensuring the quality – and still, over 1000 games is plenty to dig your teeth into.
Thanks to this extensive list of highly curated providers, Royal Panda also has access to some of the hottest slots around, including Book of Dead, Honey Rush, Starburst and even a selection of Asian-focussed slots!
The wider jackpots selection is a little limited, however, this is more than made up for with the wide selection of daily jackpots, offering players hourly drops and chances to win big!
All in all, Royal Panda’s slots and jackpots offering is truly something to behold, and the user experience is testament to the casino’s strength in the industry.
Also under the casino section are Royal Panda’s table games – almost 100 of them, in fact! It’s worth noting they don’t separate live titles from this category landing page, but we’ll be looking more specifically at those in just a moment.
This is a truly impressive table games selection, providing something for everyone – including Indian Players.
That’s right, as well as a massive variety of classic European table games like blackjack, roulette, baccarat and poker, our readers will be pleased to find that Royal Panda also offers more localised games, including live Andar Bahar and live Teen Patti.
Royal Panda also hosts Sic Bo, Dragon Tiger and Craps tables, so players will never be short of options.
To see just the live casino offering, players can either use the main navigation bar or go through the in-lobby navigation bar for the wider casino.
Typically, we like to see live casino have its own distinct landing page and separation from non-live table games, especially when there’s a lot to choose from like on Royal Panda.
The live casino is powered by Evolution Gaming and Authentic Gaming, two titans in the vertical that aim to whisk you away and deliver an authentic casino experience.
From our perspective, this is yet another huge win for Royal Panda, especially considering how international its reach is, even if it’s not the easiest to distinguish between live and non-live table games.
Finally, we’ll touch on the scratchcards selection at Royal Panda. Not every casino includes scratchcard offerings, so it’s a nice little added bonus that this site does.
Royal Panda offers over 100 scratch cards to choose from, with a wide variety of themes and stakes. Unlike physical scratchcards, you can choose your bet in an online casino, adding even more excitement to the mix!
Scratchcards are a great alternative to slots if you’re on the go and have some time to kill, and are well optimised on Royal Panda’s mobile site.
Royal Panda is not just an online casino – it also has a well-established sportsbook with all of the most popular options including football, tennis, basketball, and, of course – cricket!
In addition to traditional sports, Royal Panda also offers betting on increasingly popular esports, including CS:GO and DotA.
While the offering is smaller than other more well-established sportsbooks like 10Cric, but as it’s a more casino-focussed site, that makes sense.
The layout is fairly standard for a sportsbook – sports on the left, current events in the centre and betting slip on the right. There are also a few tabs in the navigation bar in the middle of the page, where the options are event view, dashboard, live overview, live calendar, results, rules and esports.
It’s a little slow to load, but once it does it’s worth the wait!
ROYAL PANDA WELCOME BONUS
And now, the moment we’re sure you’ve all been waiting for – Royal Panda’s bonuses!
By clicking on the promotions tab, players will be able to see all of the latest deals and bonuses from Royal Panda – but first, let’s focus in on the welcome bonus.
For signing up with a royal brand, players get a royal welcome – two options, in fact – one for casino and one for sportsbook. One term that players should be aware of for both of these deals is that deposits made using Skrill, Neteller and Paysafecard are not eligible for the welcome bonuses.
First off, let’s look at the casino offer – and what an offer it is. On offer for Indian players is a whopping ₹1,00,000 rupees spread across three deposits and 10 free spins on Book of Dead.
The deal is set up like so:
- 1st deposit: 100% bonus match up to ₹20,000 + 10 free spins
- 2nd deposit: 50% bonus match up to ₹30,000
- 3rd deposit: 50% bonus match up to ₹50,000
Additionally, users will get 149 loyal panda points on sign-up – we’ll discuss these loyalty points shortly. The minimum deposit is ₹1,000 for the first two deposit bonuses, and ₹2,000 for the third, and the free spins expire seven days after receipt.
The wagering requirement for this promotion is 35x, and terms and conditions apply – we always recommend that players read these thoroughly before depositing or withdrawing funds at a new casino.
For the sports betting bonus, players can claim a free bet up to ₹2,500 simply by creating an account on Royal Panda and depositing ₹1,000 to the account. This expires after 90 days, and can only be used after the deposit has been used to place a bet using the full amount – or more – on odds 2.0 or higher.
Again, please do read the full terms and conditions before choosing this bonus.
In addition to its welcome bonuses, Royal Panda has a large selection of regular promotions and bonuses that players can make use of.
For example, at the time of writing, Indian players can claim a localised deal celebrating Puja holidays at Royal Panda, where a grand total of ₹3,00,000 prize pool is up for grabs. The top prize is ₹1,00,000, so as you’ll see, Royal Panda is not afraid to let its players win big!
As well as themed promotions such as this, there are also ongoing offers including the Royal Wednesday Bonus and weekly Bamboo Bonus.
All of these can be found on Royal Panda’s promotion page, so it’s worth regularly checking this area of the site out.
Finally, there’s the Loyal Panda loyalty scheme, where Royal Panda reward players in its community for their continued patronage.
So, what’s up for grabs? We were excited to see it’s not just cold hard cash on offer in the Loyal Panda scheme – players can claim anything from additional funds to luxury getaways.
There are four levels to this scheme – bronze, the default level, silver at 15,000 points, gold at 45,000 points and diamond at 120,000 points.
You can see all of the potential prizes on the Loyal Panda landing page, so check it out and start dreaming big.
CUSTOMER SUPPORT AT ROYAL PANDA
The customer service at Royal Panda is thorough and all-encompassing, which we’re glad to see.
Available 24/7, users can choose to contact the casino via phone, live chat and email:
Telephone: +356 2778 2775
Live chat: By clicking the ‘help’ button in the bottom right of the website, players can type in their query and be directed to the appropriate helpful content, or click ‘live chat’ to get through to a customer support team member.
Players also have the option to click ‘Help’ in the top right of the navigation bar for an extensive FAQ section.
Many casinos lack a phone line or easily accessible chat function, so we’re glad to see Royal Panda has put time and effort into providing customer support.
On its lengthy responsible gambling page, Royal Panda provides plenty of information and educational materials for users and family members about how to stay safe while playing online.
In addition to offering a variety of limits and responsible gambling features such as self-exclusion, filtering software and time limits, Royal Panda actively encourages at-risk players to make use of a free year’s registration with Gamban, a software product that blocks access to online gambling sites and apps across all devices.
So, does Royal Panda live up to its regal title? In our eyes, absolutely!
We’re not surprised that the brand has gone from strength to strength in recent years, especially with its high focus on usability and quality.
While compiling our research and review, we really got the sense that Royal Panda cares about its reputation and its players, which are the markers of a strong casino that deserves praise.
Add to that the fact they have thought carefully and strategically about what content they will include, and how to make players from across the world feel welcome, we were really impressed by the offering at Royal Panda.
So, if you want to be made to feel like royalty, and, perhaps, win so big that you might actually become royalty, we recommend you get yourself set up with an account on Royal Panda!