- Large library of games
- Good variety of payment options
- Supported by industry-leading providers
- High focus on user experience
- Only available in English
- No sportsbook
- No phone line
When looking into your options for a new online casino to open an account on, what are the main things you look for? Easy and stylish user functionality? Great promotions? Safety? Content?
Well, we’re delighted to tell you that today, we’re reviewing a casino that we think delivers on all of the above – and more!
IS TWIN CASINO SAFE?
There are a variety of ways that an online casino can ensure safety, security and peace of mind for its users when using the site to make transactions and spend hard-earned money.
Thankfully, Twin Casino has taken on a variety of such measures, creating what we feel is a safe and secure environment for players.
For one thing, Twin is an established brand with several years of operation under its belt. Compared to a newer site, this means that it has more experience but also more online documentation from players about their experiences.
Additionally, as a European operator, Twin has to have a pretty robust approach towards data protection, thanks to GDPR. This is explained in-depth on its security and privacy page.
Another fairly standard measure on online casinos adopted by Twinn is the use of SSL (secure socket layer) technology, which keeps player data private by encrypting it. If you ever want to check up on this, just look out for the padlock symbol in your browser’s address bar and HTTPS before the URL instead of just HTTP.
All of the payment methods used by Twin are PDI DSS compliant, which means player data and funds are secured when using credit cards.
Finally, as we mentioned in the introduction, Twin Casino holds an MGA license, meaning their activities are guided by one of Europe’s most desirable regulatory bodies to ensure integrity and compliance.
TWIN CASINO DEPOSITS AND WITHDRAWALS
Especially for international players, ensuring that payment methods and policies are set up in a way that is easy and inexpensive is a big part of choosing what casino offering is right for you.
Well, in the case of Twin Casino, there are plenty of reasons to be cheerful, because they have really taken the needs of their Indian players to heart, fulfilling their commitment to providing an easy and quick experience for customers.
One way they achieve this is by accepting INR as a currency – that’s right, no expensive conversion fees to worry about here!
As well as INR, Twin Casino accepts NOK, SEK, EUR, GBP, USD, AUD, CAD, NZD and BRL. The majority of guidelines are set in their native currency, EUR, with 1 EUR = 100 INR.
First, let’s take a look at deposits. The minimum deposit is ₹1000, generally speaking, and they accept a wide variety of payment methods, which you can check out in full on Twin’s payment options page. A few notable mentions include:
- Bank transfer
All deposit methods are instant and free of fees, although as always we advise you to check with providers regarding any processing fees they may require. A majority of these methods have a maximum of either ₹5,00,000 or ₹10,00,000, but you can find out for sure on the page listed above.
Moving swiftly onto withdrawals, the minimum deposit amount is ₹1000 with the exception of one or two methods, and the maximum once again is generally ₹5,00,000 or ₹10,00,000.
All e-wallet options on Twin Casino such as Neteller, Skrill, ecoPayz and MuchBetter are instant, whereas card payments and bank transfers can take anywhere between one and seven days.
Launched in 2017, Twin Casino has shown tremendous growth in the online casino market in Europe thanks to its focus on trust and loyalty, and now is sharing its success with Indian players.
Housing a colossal 2000 games from slots to jackpot games, live casino and more, Twin has one of the most impressive libraries available to Indian players – there really is something for everyone.
And, with a welcome bonus so good you’ll think you’re seeing double, what’s not to love?
The website is available in English, but not any other localised languages – however, if you happen to speak English, Finnish, Norwegian, German, Spanish or Portuguese, they do offer support for these languages, too! The company has stated that adding Hindi to this list may change as their business in India grows.
Speaking of the site, it really is something to behold. Fast-loading, clean and well-organised, what more could you want?
Do you know how sometimes, as great as a site’s content and promotions may be, the navigation and loading times can be just SO frustrating? Well, while reviewing the Twin casino site, we really appreciated how, despite it being fairly simple in terms of colour schemes and design elements, it just… works. Everything is well-thought-out and feels intentional, making for a really pleasant user experience.
Before we break down the most important aspects of Twin Casino’s offerings, we’ll go over the company’s background and structure.
Twin Casino is owned by Oring Ltd., a company that is registered on 30 Princess Elizabeth, Ta’Xbiex, XBX1104, Malta and regulated by the Malta Gaming Authority. Their license number is MGA/B2C/197/2011 and was issued 01 August 2018.
So, let’s look at the reasons why you should join Twin Casino and their community of ‘Twinners’!
CASINO GAMES AT TWIN CASINO
We’d expect no less than a fantastic, well-populated and top-notch library from a casino of Twin’s size and prestige – and we’ll be the first to tell you, they certainly deliver!
There are over 2000 games on Twin Casino, across slots, jackpots, live casino and table games, powered by the gold standard suppliers of the industry like Yggdrasil, NetEnt, Red Tiger and Pragmatic Play, as well as some of the smaller developers like Hacksaw, Green Jade and Booming Games.
We’ll look more closely at the options in a moment, but first, let’s look at the navigation on the site.
The lobby for Twin Casino has a sophisticated and simple aesthetic – a black backdrop with a slick navigation bar where you’ll find options for slots, live casino, Twin races, jackpots and table games – we’ll look at each of these individually.
There’s also a search button which will produce a search bar with several filters – providers, features and themes, which can be sorted either alphabetically, by jackpots or by providers. You can also view the games recommended for you. This search functionality and filtration system is a fantastic feature for ensuring an easy and enjoyable user experience, allowing you to easily find the games you love or new games to love!
Heading the page is a carousel with the various promotions and news releases for Twin Casino, which you can manually click through to stay up-to-date with the most current developments.
Having an Indian Gems carousel as the top game recommendation reel in the lobby is a really nice touch, delivering players exactly the content that will appeal most to them at the top, such as Book of Dead, Starburst and Lightning Roulette.
Below this, you’ll find carousels for new games, Twin recommendations, live casino, daily drops and wins, daily jackpots and all games. You can expand each of these sections by clicking the ‘See More’ button to the right.
They also have a carousel for the game developers partnered with Twin Casino, and by clicking on these logos you’ll find listings of all slots available from the studio. Finally, there’s a promotions section, with a full list of the currently available bonuses, deals and updates.
The website is also fully responsive for mobile devices across all browsers with consistently high-quality delivery.
Slots and jackpots
There are hundreds upon hundreds of games available at Twin, and we were really impressed by how much thought and care had been put into delivering this and ensuring the best possible user experience.
Those same search filters we noted before are used at the top of the slots library, ensuring a swift and easy navigation of the casino selection, as well as the carousel of news and offers. Below this, you’ll see new and popular titles in the first few rows of the page, including well-loved games such as Starburst, Book of Dead and Immortal Romance.
As you reach the bottom of the slots, you’ll find a section with more information and guides from Twin casino about how to be a top-tier Twinner on the site, including how to make the best of free slots, getting started at Twin, the best slots from some of Twin’s partnered developers and even a brief history of slot games!
Jackpots are separated in their section, and there are 32 in total, with hits like Mega Moolah and Divine Fortune. Much like in the slots section, there is also a helpful guide at the end of the page to help players maximise their Twin experience.
As an online casino serving multiple markets, it’s understandable that Twin Casino’s focus with table games would be supplying a well-rounded and balanced portfolio, and, with their selection of 27 games, we feel they accomplish that well.
Granted, there’s not a huge variety in there, and they do not provide any classic Indian titles, however, the quality of the games is high enough that the quantity can be forgiven, in our books. These titles come from the likes of NetEnt, Play‘n Go and Microgaming.
When arriving on the table games section of the sire, players are greeted with four sections – roulette, poker, baccarat and ‘other’. There are 10 roulette games, 11 poker games, 3 baccarat and 3 titles in the ‘other’ category – craps, red dog and dream catcher.
Again, you’ll find a helpful section at the end of both the main page and each of the table game categories for players exploring the table games selection.
When done right, a live casino offering can be a real strong point for an online casino brand, and it’s certainly something Twin has nailed with its collection of 80+ games.
Arriving on the live casino section, you’ll see that below the carousel, there are several sections – popular games, live roulette, live blackjack, card games, VIP games and ‘other’ games, all of which are provided by the titans of live casino – NetEnt and Evolution Gaming.
There are various minimum betting amounts, but you can check these out easily, as they are included in the thumbnail for each of the games.
And, you guessed it, there’s another set of those handy-dandy guides at the end of each of the pages!
Last but most certainly not least is the Twin Races tab, where players will find an exciting and exclusive proposition to Twin Casino players.
These fast-paced slot races allow players to compete against fellow Twinners for free slots and cash prizes in regular tournaments. Players will find an FAQ section by clicking the ‘How it works’ button in the top right-hand corner of the page, as well as listings of upcoming tournaments in the centre of the page.
It’s free to participate in these tournaments, and there are two ways to win – by multiplier or by best score. You can race as many times as you want in a day, too, so there’s plenty of opportunities to win!
For all terms and conditions, check out that ‘How it works’ section mentioned before.
TWIN CASINO WELCOME BONUS
Now, we hope you’re seated, because it’s time to look at the details of the fantastic bonus offer at Twin. With such a focus on customer care and experience, we’d expect nothing less than a juicy deal from our friends at Twin – and we’re not disappointed!
The welcome bonus is 40,000 and 400 free spins in Book of Dead – yes, you read that right! This is an incredibly generous welcome bonus, but let’s check out those terms first – we don’t write these out in full as they are subject to change at the discretion of Twin Casino. You can read about the entire offering on Twin Casino’s bonus page.
To claim the bonus, players must follow these steps:
- 1st deposit: 100% bonus up to ₹20,000 and 200 free spins in Book of Dead
- 2nd deposit: 100% bonus up to ₹20,000 and 200 free spins in Book of Dead
The free spins don’t hit your account all at once – the first 40 arrive straight away, and then every 24 hours for five days following you’ll receive another 40. Bear in mind though – if you don’t claim these, you will lose them!
To claim the bonus, you must also meet the wagering requirement of 40x within 30 days of claiming the bonus.
Thought we were done there? Oh no, we’ve got more amazing promotions from Twin to go through first!
LOYALTY PROGRAM at TWIN CASINO
Want to be rewarded just for doing what you do best at Twin Casino – playing games? Well, you’ll be pleased to hear that Twin has a fantastic loyalty club for its players.
For every ₹100 wagered, Twin awards users one point, and all wagers of ₹20 or more count towards points – best of all, even bonus money generates loyalty points, so just by using up the juicy welcome bonus, you gain points towards the next level of loyalty!
The more you earn, the bigger rewards you stand to gain as you level up through the hundreds – that’s right, HUNDREDS of levels. We can only imagine how much some of those top-tier players are being rewarded!
To keep track of points and levels, users can simply check the loyalty program hub
CUSTOMER SUPPORT AT TWIN CASINO
As far as customer support goes, Twin Casino has a fairly standard offering, minus the availability of a phone support team.
Users can either contact customer support via the 24/7 live chat, which aims to respond within 30 seconds or by e-mailing email@example.com.
To find the support area on the site, simply select the three lines in the top left, then click ‘Get in Touch’, or click the chat bubble in the bottom right of the site.
As we’ve already mentioned, this support isn’t localised to Indian players, but the team are fast to respond and committed to helping you as much as humanly possible. Twin also has a detailed and extensive FAQ section where you can find answers to many commonly asked questions.
It should come as no surprise, what with Twin Casino’s focus on providing the best possible user experience, that they take responsible gambling very seriously.
Twin’s responsible gambling page includes a wealth of information for players concerned about their wellbeing while playing on Twin Casino. Here, players will find out how to apply limits to their accounts, regular intervention pop-ups that check players understand how much time and money they are spending on Twin and external resources they can use to find support and better educate themselves on responsible gambling.
If you hadn’t already guessed by our enthusiastic tone throughout this review, our conclusion on Twin Casino is that it is a fantastic option for our Indian audience.
There are certainly options out there that focus more on providing an authentic Indian gaming experience, sure, but what you lose by choosing these smaller and more focused casinos is some of the accessibility to the latest technologies and protocols granted to these bigger international casinos.
Twin’s approach to user experience and its execution sets it apart from so much of its competition, especially considering that it is still relatively young compared to its peers. By investing in technologies and platforms that improve on the speed, feel and ease of the site, Twin has created an environment where players are truly made to feel like they come first.
That’s without even mentioning how much opportunity there is at Twin to cash in some big wins – between the majorly generous welcome bonus, the tournaments and the fantastic jackpot selection, it’s easy to see how Twin has grown so quickly to become a fierce contender in the online casino industry.
Throw in the fact that they have such a huge selection of games, and you’ve got a top-tier casino offering, in our view. So, what are you waiting for – sign up today to become the latest in a community of Twinners!